第33节:注释(5)



  [2]Gazzara,Kevin.“The Relationships Among the Mixture of Task Types,Performance,Satisfaction,and the Implications for Flow.”University of Phoenix Dissertation Thesis,March 2003.

  [3]这一“自我鼓励系统”是在困境时激励我们坚持的很大因素。这就是为什么那么多的经理人热衷于奖励的原因,通过员工内部自身的涡轮加压,和外部奖赏,经理们就能够打造更加高效和快乐的员工。

  [4]Gazzara,Kevin.“The Relationships Among the Mixture of Task Types,Performance,Satisfaction,and the Implications for Flow.”University of Phoenix Dissertation Thesis,March 2003.

  [5]Daniels,William R,Breakthrough Performance,ACT Publishing,1995.

  [6]Ibid.Modified version presented here.

  [7]Kerzner,Harold.Project Management:A Systems Approach to Planning,8th ed.Hoboken,N.J.:John Wiley,2003.

  [8]有很多书是关于解决问题的结构方法的,比如,参见Chang,Richard Y.and P.Keith Kelly.Step?By?Step Problem Solving:A Practical Guide to Ensure Problems Get(And Stay)Solved.Jossey?Bass,1999.

  第七章

  [1]登录www.likeworkagain.com/tasktype for more information about how this can be measured.参见更多关于如何测量这一点的信息。

  [2]“Using Task Quotient(TQ) to Maximize Individual Motivation and Job Satisfaction,”IEEE Engineering Management Conference,University of Texas at Austin,August 2004.

  第八章

  [1]The Karate Kid,written by Robert Mark Kamen,directed by John G.Avidsen,Delphi Films,1984.

  [2]该领域的一部作品为Goleman,Daniel.Working with Emotional Intelligence.New York:Bantam Books,1998.

  [3]Muzio,Ed,Deborah J.Fisher,Erv Thomas,and Valerie Peters.“Soft Skill Quantification (SSQ)for Project Manager Competencies.” Project Management Institute Journal,June 2007.

  [4]Branham,Leigh.The 7 Hidden Reasons Employees Leave:How to Recognize the Subtle Signs and Act Before It?s Too Late.AMACOM,2005.

  [5]For more information see www.likeworkagain.com/skills.

  第九章

  [1]伤害的形式有很多种。有时候你很难在一个不安全的环境和一个仅仅是不愉快的环境之间作出区分。参见www.likeworkagain.com/appendix for more information.

  [2]参见www.likeworkagain.com/support for resources to help you find areas of compatibility and incompatibility with your job.获得更多的资源来辨别你自己与工作之间是否契合。

  [3]See,for example,Gaster,Chuck and Eric Gaster.“The Honeymoon Period,a Manager?s Tale.”The Journal for Quality and Participation,Spring 06,http://findarticles.com/p/articles/mi_qa3616/is_200604/ai_n17172795.

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本文摘自《员工优秀培训读本》


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